Many decisions are made that affect people. People represent potential vendors, current clients, prospective candidates for hire, and even love interests. The decisions we make as leaders influence us and everyone around us financially, physically, and spiritually.
As a leader, It makes sense to slow down and resist the urge to have a knee-jerk reaction to an issue, especially if it is not a crisis situation.
We could flip a coin. Or, it may be wiser to use the following time-tested decision models for any particular cross-roads. It may facilitate that impulse buy at the yacht dealer, inviting a new member to the club, or acting/reacting to a poignant situation involving conflict or praise.
The following article dissects communication. Ultimately, it defines relationship. I decided to share this with you because it should be as obvious as a big red barn. For some of us, it will all hit home when reading the last line. No worries. You are still cool with me.
Either way, I want you to get the full effect. There is a word that qualifies communication and is also key to achieving relationship.
It is how a Michelin Star chef prepares each dish.
It is the noteworthy modifier for reliable and dependable service, causing a sustainable relationship between customer and purveyor.
When you figure out this word, please check yourself at the bottom of this page.