by Lawrence J. J. Leonard
The following article dissects communication. Ultimately, it defines relationship. I decided to share this with you because it should be as obvious as a big red barn. For some of us, it will all hit home when reading the last line. No worries. You are still cool with me.
Either way, I want you to get the full effect. There is a word that qualifies communication and is also key to achieving relationship.
It is how a Michelin Star chef prepares each dish.
It is the noteworthy modifier for reliable and dependable service, causing a sustainable relationship between customer and purveyor.
When you figure out this word, please check yourself at the bottom of this page.