MarsEarth

Old world wisdom, new world insight – poems, poetry, philosophy, dreams, commentary, ideas


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*Reliable *Dependable *Sustainable

by Lawrence J. J. Leonard

The following article dissects communication. Ultimately, it defines relationship. I decided to share this with you because it should be as obvious as a big red barn. For some of us, it will all hit home when reading the last line. No worries. You are still cool with me.

Either way, I want you to get the full effect. There is a word that qualifies communication and is also key to achieving relationship.

It is how a Michelin Star chef prepares each dish.

It is the noteworthy modifier for reliable and dependable service, causing a sustainable relationship between customer and purveyor.

When you figure out this word, please check yourself at the bottom of this page.

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What your BRAND CANNOT DO (with a cell phone)

by Lawrence J. J. Leonard

I woke up this morning. I guess that was a good thing? I got to work and discovered that I forgot my cell phone at home.
As a commuter I was unarmed with video “gotcha” technology.
More importantly, I was not distracted by incessant texts.
I was able to turn on the car radio and listen to real people — speaking — on the air — to me.

Usually, when I get to work my older friends ask me how I am doing.
Telling them anything other than the truth is betrayal.
So, the confession they hear is, “I got up. So, now I’ve got something to complain about.”
And we laugh.
My younger friends ask me, “How is it going?” Telling them anything other than “It’s all good” is TMI (too much information).
Neither group notices I am off the grid this day.
Has this happened to you?

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