MarsEarth

Old world wisdom, new world insight – poems, poetry, philosophy, dreams, commentary, ideas


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ADVICE: Customer Service – Avoid Classic Fails

by Lawrence J. J. Leonard

Ever get confronted by poor customer service?

The order was wrong, the invoice did not add up, the sales person was a bit curt,
the person you asked for help did not want to look you in the eye…
these are all are classic failures
of a poorly managed business
by the manager/ owner of the establishment.

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